Customer support / FAQ
1 Maintenance and repairs
1.1 Do we need to make an appointment for the maintenance of our bike?

You do not need to make an appointment for the maintenance of your bike, you just have to come to the store at your convenience. Please allow a usual delay of 24 to 48 hours to complete the repair. In high season, please allow extra time.

1.2 Do you do the maintenance service on the suspensions

We perform the 50h service on FOX and Rockshox suspensions. For all other brands, we must see the suspension in store, for estimation. For 200-hour services, we deal with specialized local subcontractors. You can consult the price list here.

1.3 Do you repair supermarkets bikes?

We carry out maintenance and repairs on supermarkets bikes. You can make an appointment with our mobile workshop or come in store at your convenience.

2 Rental
2.1 Do you rent bicycles?

We rent all types of bikes at the shop and also at Parc Du Domaine Vert for fatbikes.

2.2 What is the procedure for renting a bicycle?

If you want to rent a bike from the store, you simply need to contact us by phone at 450-430-8356 or by email at [email protected] to make a reservation. If you would like to rent a fatbike from the Domaine Vert, please contact them directly at 450-435-6510 ext. 249.